FAQs
Do I need to make an appointment to try on wedding gowns?
Yes, we are by appointment only. You can book an appointment with us over the phone, email or using our booking button on our appointments or home page. We love having Brides-to-be in the shop, if you would like to stop in, please call first to ensure we are open and available to assist you!
What if I need to cancel or change my appointment?
Even if it is the morning of your appointment and you can’t make it in, a simple phone call or e-mail is greatly appreciated.
Do you rent wedding gowns?
No, we do not rent. All of our gowns are for purchase.
What can I do with my dress after the wedding?
Something Blue is an elite dealer of the Wedding Gown Preservation Company and carries Wedding Gown Preservation Company kits for purchase.
What should I bring to my appointment?
We recommend bringing the closest possible undergarments and shoes you are planning to wear on your wedding day.
Are children allowed in the boutique?
We understand the need for newborns and small children to be with their mothers. If a child can be in a stroller or held during the appointment they are welcome. We do ask that mobile children ages 2 and older be kept at home. Don’t get us wrong, we love kids! This is only for their safety as we have an open concept store with breakables. If you have any questions regarding child restrictions, please feel free to reach out to us.
How much do your dresses cost?
We have a wide range of prices from just under $800 to $2,800. We do have samples for sale off of the rack for under $1,000.
How far in advance do I need to order my dress?
We recommend shopping for your wedding dress at least 9-12 months before your wedding day. Most wedding dresses take about 4-5 months to arrive after ordered. Also, a bride must take into consideration the time she may need for alternations and fittings after the dress arrives. If you are short on time, dresses are available on a rush delivery for an additional charge. We also have a great selection of samples that we sell off the rack.
Who should I bring with me to my appointment?
Up to four of your closest friends and family.
Do you buy pre-owned wedding dresses?
We do not. We only sell dresses ordered directly from our designers.
What sample sizes do you carry?
The majority of our samples are sizes 10-14, but we do have samples from sizes 10 to 28. During the try-on process, your consultant has special techniques she’ll use to achieve the closest fit possible. Bridal sizes do typically run slightly smaller than standard sizes, so please keep this in mind when trying on.
Are Alterations available in-house?
We do not have an in-house seamstress but we have great seamstresses we work with to recommend to our brides.
Do you offer refunds? Are cancellations possible?
Due to the custom nature of our business, all sales are final. We cannot accept cancellations once your order is placed or returns of any of our merchandise.